JPOX is an Open Source implementation. It is written by a small number of people to perform
complicated tasks. The JPOX experts work on this largely in their spare time and, though they do
provide a level of free "forum-based" support, cannot be expected to provide answers to all questions
in as timely manner as they would like. Users of this software are expected to utilise the extensive
documentation, and utilise the free forums to obtain the answers they require.
- Check the Documentation for JPOX 1.0,
JPOX 1.1 or JPOX 1.2 before anything
else. The answer is usually there, either in a tutorial/example, or in one of the many guides.
- Look in the JPOX Log when running JPOX.
This usually contains a lot of information that may answer the issue.
You can always configure the log to give more output.
- Try a recent build to see if your version is out of date and the expected result is achieved
with the latest nightly builds.
- Go to the Online Forum and ask. Always try
to give as clear a description of the problem as possible, together with your input data, and
any associated log output.
Please be aware that we have very little time for this type of support and
contributors to JPOX are more likely to get any available free support
The JPOX product lifecycle from release to retirement is as follows.
| Active | Mature | Retired |
|---|
| 1st year | 2nd year | 3rd year | +4th year |
Active: patches/bug fix releases may be issued on regular basis.
Mature: patches/bug fix releases may be issued on Official Support basis.
Retired: patches/bug fix releases only on exceptional cases on Extended Support basis.
Users are encouraged to upgrade their software.
| Product | Version | Status (Active, Mature, Retired) | Release date | General Support | Official Support |
|---|
| JPOX | 1.0 | Retired | March, 2004 | Until March 2005 | Until March 2005 |
| JPOX | 1.1 | Retired | July 2004 | Until July 2006 | Until July 2007 |
| JPOX | 1.2 | Active | March 2008 | Until March 2010 | Until March 2011 |
JPOX is built to run on many configurations, including J2SE from many vendors and versions. The following table lists
the availability period for corrective and evolutive maintenance of JPOX corresponding to a J2SE.
Upon retirement, users are encouraged to upgrade their J2SE and JPOX versions.
| Product | Version | Status (Active, Retired) | Retirement Date |
|---|
| J2SE (Any vendor) | 1.3, 1.4 | Active | Until Summer 2008 (Sun J2SE 1.7 GA release) |
